Roadside assistance
Stranded? Mechanic Connect it.
Car won't start, tyre gone flat, or the vehicle stopped on you. Send the details and we'll guide you through requesting help.
If there is immediate danger, an accident with injuries, fire, smoke, a medical emergency or another life-threatening situation, contact the appropriate emergency service first.
If you are safe and away from moving traffic, carry on below and we'll collect what's needed to get you help.
What we help with
- Battery and jump-start assistance
- Flat tyre assistance
- Minor roadside mechanical problems
- Emergency fuel assistance
- Vehicle breakdown assistance
- Towing and recovery coordination, where available
- Connection to an available mechanic or roadside agent
What to have ready
The faster we have these, the faster your request can be handled.
Where you are
A landmark, an address, or your shared location.
The vehicle
Year, make and model. Registration number if you have it.
What happened
What the vehicle is doing, and whether it can still move.
How to reach you
Your name and a WhatsApp or phone number.
How the request works
You send the details
By WhatsApp or in the app. We confirm you're in a safe spot and collect what's needed.
The request goes out
Your request is put to available mechanics and roadside agents in the area.
A provider is confirmed
You are told once a provider has accepted. We won't tell you help is coming until it actually is.
Straight with youWe don't give arrival times or promise a provider before one has accepted. If we can't reach anyone, we'll tell you that instead of leaving you waiting.